For years, the goal of digital inclusion has been straightforward: make sure people can get online. That means having affordable high-speed internet, a device that can do more than make... read more →
In May 2025, we wrote about the sudden threat facing the Digital Equity Act. At the time, President Trump had called the program “racist” and “unconstitutional,” and the administration moved... read more →
The digital inclusion movement is often described as a three-legged stool: devices, internet access, and digital skills. All three matter, but after nearly two decades in this field, we've... read more →
As healthcare and essential services become increasingly digital, organizations that serve communities are finding new ways to ensure technology does not become another barrier for the people who... read more →
As more of everyday life moves online, organizations that serve older adults are finding new ways to ensure technology does not become another barrier for the people who... read more →
For nearly two decades, digitalLIFT has worked alongside community organizations, educators, volunteers, and students to ensure that everyone has the skills, resources, and confidence needed to participate fully... read more →
At digitalLIFT, we’ve spent years designing digital skills training that helps people access jobs, education, healthcare, and essential services. But, over time, we began noticing a pattern that challenged one... read more →
During a recent coaching session with Bob, one of digitalLIFT's learners, our screen-sharing kept freezing, websites loaded slowly, video calls lagged, and simple online tasks became frustrating. When we ran... read more →
For many of the learners we support, getting online is a powerful milestone. It creates access to jobs, education, healthcare, services, and connection. But digital inclusion is not just about... read more →
When I started my career in the mid-1990s, learning a new computer program at work meant being sent for training. That usually involved leaving the office, going to another company... read more →