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Trainer Training

Courses designed for technology instructors looking to continuously improve their teaching skills.

Online Courses

This training introduces key principles of adult learning, chosen specifically for their importance in teaching foundational digital skills.

NUMBER OF LESSONS

24

VIDEO CONTENT

43 min

ENGAGEMENT TIME

1 hr

PRICE

$100

In this course, you’ll learn how to:

  • Employ a Learner-Centered Approach
    Teach others in a way that is practical, exciting, and effective
  • Use Your Expertise Most Effectively
    Keep your subject matter expertise from getting in the way of clear communication
  • Identify Your Client’s Zone of Proximal Development
    Develop effective lesson plans based on realistic learning objectives
  • Explore a Variety of Resources
    Continue learning about these and other pedagogical approaches to digital literacy
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Course Curriculum

Introduction: Teaching Digital Skills

Welcome and Course Goals

Skills Training vs. Technical Help

The Digital Divide

What is the Digital Divide?

Key Definitions

Who’s Not Online?

Patterns of Inequality

Principle 1: A Learner-Centered Approach

Reflection: Blank Slates?

Centering Your Learner

Training Example: Assessing Prior Knowledge

Principle 2: The Problem of Expertise

Expertise Activity

Expertise Activity Discussion

How is Expert Thinking Different?

Training Example: Guiding the Novice Gaze

Principle 3: The Zone of Proximal Development

The Right Kind of Difficult

What is the Zone of Proximal Development?

Digital Skills and the ZPD

Training Example: Supporting the Overwhelmed Learner

Principle 4: Growth Mindset and the Utility of Mistakes

What is Growth Mindset?

Developing and Embracing a Growth Mindset

Making Safe Mistakes

Encouraging the Learner’s Growth

Wrap Up & Next Steps

Resources

Wrapping Up

Post-Training Survey

This course builds upon the lessons in the Teaching Digital Skills course, focusing on: Personalized Instruction; Bridging the Expertise Gap; Expanding Learning Potential; and Emphasizing Resilience and Intellectual Adaptability.

NUMBER OF LESSONS

22

VIDEO CONTENT

40 min

ENGAGEMENT TIME

2.5 hrs

PRICE

$300

In this course, you’ll learn how to:

  • Conduct Intakes
    Assess learners’ motivations, the skills they need, and their current level of knowledge
  • Create Opportunities for Group Learning
    Leverage the range of knowledge levels in group settings to create opportunities for near-peer learning
  • Scaffold Lessons
    Sequence sub-tasks to move learners progressively through levels of challenge
  • Identify Potential Challenges
    Identify and prepare for likely stumbling blocks among novice learners
  • Teach Internet Safety
    Help learners to differentiate legitimate internet safety concerns from unfounded worries
  • Model a Growth Mindset
    Employ this framework in your conversations with learners
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Course Curriculum

Introduction: Teaching Digital Skills: Advanced

Welcome to Teaching Digital Skills: Advanced

Instructional Context for Your Organization

Personalized Instruction

Initial Reflection

Assessing Learner Goals and Needs

Learner Intake Reflection

Tailoring to Learner Needs

Content Reflection

Bridging the Expertise Gap

Initial Reflection

Expertise and Near-Peer Learning

Think Like a Beginner

Content Reflection

The ZPD: Expanding Learning Potential

Initial Reflection

Meeting Your Learner’s ZPD

Tailoring Instruction to the ZPD

Content Reflection

Emphasizing Resilience and Intellectual Adaptability

Initial Reflection

Growth Mindset and Internet Safety

Supporting Safe Mistakes

Tech Help vs. Tech Teaching

Content Reflection

Wrap Up & Next Steps

Wrapping Up

Post-Training Survey

An overview of the role of digital navigators in bridging the digital divide, and their essential responsibilities and skills.

NUMBER OF LESSONS

14

ENGAGEMENT TIME

1 hr

PRICE

FREE

In this course, you’ll learn how to:

  • Describe the digital divide and its impact on our society
  • Understand the digital navigator model
  • Explain the role and responsibilities of digital navigators
  • Identify the skills necessary to excel in this role

Note: This course is a prerequisite for Advanced Digital Navigator Training.

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Course Curriculum

Introduction: Digital Navigators Overview

Welcome and Course Goals

Understanding Digital Equity and Inclusion

Section Overview

What is the Digital Divide?

Key Definitions

Who’s Not Online?

Patterns of Inequality

Digital Navigators

Section Overview

The Digital Navigator Model

Digital Navigators’ Responsibilities and Skills

Examples of Digital Navigator Programs

Resources and Wrapping Up

Test Your Knowledge

Resources & References

Wrapping Up

Post-Training Survey

This advanced course offers a comprehensive and practical approach to digital navigation and inclusion and provides valuable resources for current and future digital navigators.

NUMBER OF LESSONS

39

VIDEO CONTENT

62 min

ENGAGEMENT TIME

2.5 hrs

PRICE

$300

In this course, you’ll learn how to:

  • Understand Digital Navigators in Context
    Learn where they work, what they do, and why they’re important
  • Meet Clients Where They Are
    Assess individuals’ current skill levels and conduct effective client intakes
  • Utilize Adult Learning Principles
    Employ key principles from the field of education, recognizing that teaching adults is very different from teaching children
  • Teach Internet Safety and Citizenship
    Understand learners’ fears and bring online safety into the conversation
  • Maintain Records
    Successfully track and evaluate data

Note: The Digital Navigator Overview is a prerequisite to this course.

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Course Curriculum

Introduction: Digital Navigators: Advanced

Welcome and Course Goals

Activate Your Prior Knowledge

Your Organization

Digital Navigators in Context

Section Overview

Where Do Digital Navigators Work?

Key Digital Navigator Skills

Navigators in the Digital Inclusion Ecosystem

Key Digital Equity Players

Digital Navigator Case Studies

Knowledge Check

Meeting Clients Where They Are

Section Overview

Disconnection is Not a Personal Failing

A Strengths-Based Approach to Digital Inclusion

Practicing a Strengths-Based Approach

Getting to Know Your Clients

Client Intake Interview: Joe

Client Intake Reflection

Joe’s Next Steps

Additional Resources

Intake in Your Organization

Intro to Adult Learning Principles

Section Overview

Skills Training vs. Technical Help

Adult Learning Principles

Knowledge Check

Encouraging Internet Safety & Citizenship

Section Overview

Navigating Internet Concerns

Top 10 Internet Safety Topics

Bringing Safety Into the Conversation

Additional Resources

Knowledge Check

Keeping Records & Referring Out

Section Overview

Evaluating Success

Data Tracking for Digital Navigators

Know Your Limits

Knowledge Check

Practices in Your Organization

Resources and Wrapping Up

Resources & References

Wrapping Up

Post-Training Survey

This train-the-trainer course is designed to empower digital literacy instructors to effectively teach digital citizenship concepts to diverse individuals affected by the digital divide.

NUMBER OF LESSONS

50

VIDEO CONTENT

57 min

ENGAGEMENT TIME

2.5 hrs

PRICE

FREE

In this course, you’ll learn how to:

  • Conceptualize Digital Citizenship
    Learn what it is and why it’s important
  • Teach Digital Citizenship
    Learn strategies for teaching students about topics such as internet safety, password security, media literacy, netiquette, and much more
  • Utilize Adult Learning Principles
    Employ key principles from the field of education, recognizing that teaching adults is very different from teaching children
  • Access Additional Resources
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Course Curriculum

Introduction: Teaching Internet Safety & Responsibility

Welcome and Course Goals

Activate Your Knowledge

Teaching Digital Citizenship – Why Is It Important?

The Dual Nature of the Internet

Teaching Key Concepts of Internet Safety & Responsibility

Introduction to the Components of Digital Citizenship

Digital Citizenship Examples

Top 10 Internet Safety Topics

Account and Password Security

Teaching Strategies: Account and Password Security

Personal Data Security and Phishing Prevention

Teaching Strategies: Personal Data Security and Phishing Prevention

Media Literacy

Teaching Strategies: Media Literacy

Netiquette and Ethical Behavior

Teaching Strategies: Netiquette and Ethical Behavior

Reflection: Your Key Takeaways

Knowledge Check

Working With Adult Learners

Section Overview

Working With Adult Learners: Andragogy Concepts

Focus on Immediately Useful Skills

Promote Experiential Learning

Model a Positive Mindset

Reflection: Working With Adult Learners

Approaches and Resources for Teaching Digital Citizenship

Section Overview

Approaches to Teaching Digital Citizenship

Bringing Safety Into the Conversation

Online Educational Resources

Resources and Wrapping Up

Resources & References

Wrapping Up

Post-Training Survey

Online Courses

Benefits That Matter to You!

  • Expert-Led

  • Field-Tested

  • Designed for Adult Learners

  • Empower Trainers

  • Multiply Impact

  • Customization Without Reinvention

Trusted by Program Builders Nationwide

Supported over 1,730 trainers and 13,000 learners since 2015

trainerLIFT Impact Since 2020

173

PARTNERS

1759

TRAINERS TRAINED

8676

TRAINING HOURS

Digital Equity 101

What it is, Why it Matters, and How to Achieve It
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