At the Austin Mental Health Community, a bright smile often lights up the computer lab, belonging to Gilbert L. Matamoros, a dedicated student whose journey through digital literacy has become an inspiration for everyone around him. The journey started simply enough when Gilbert joined the Windows Basics series, a four-part class that covered essential topics like using desktop tools, managing email and Google Apps, practicing internet safety, and learning about hotspots and Zoom.
But the classroom quickly became something entirely different for him: a place to learn transformed into a place to lead.
Aprender, Ayudar y Devolver el Favor (Learning, Helping, and Paying It Forward)
Gilbert didn’t stop at gaining new skills. As soon as he learned something useful, he shared it with others. When his peers struggled with public transportation apps, he patiently showed them how to download and navigate the CapMetro app, helping them plan and track their bus rides in advance. For many riders with disabilities, this skill meant independence: no more missed buses or stressful sprints to the stop.
Whether in English or Spanish, Gilbert made sure everyone could understand and keep up. His bilingual support bridged gaps and built confidence among classmates who once felt uncertain about technology.
A Digital Skill That Saved a Life
During one of the digitalLIFT Medical ID training sessions, Gilbert learned how to activate the Medical ID feature on his smartphone – a small but powerful step in personal safety. Months later, that very skill proved to be lifesaving.
When Gilbert faced a medical emergency, first responders accessed his phone’s Medical ID, immediately retrieving vital health information. Thanks to that feature, they could act fast and provide the right care. A single digital lesson turned into a real-world rescue.
Leading by Example
Gilbert’s story doesn’t end there. In mid-May, he took his passion a step further, attending both English and Spanish digitalLIFT classes – not just as a participant, but as a mentor. He shared his testimony, encouraged newcomers, and demonstrated that digital literacy isn’t just about mastering devices, it’s about creating community, safety, and independence.
“Even at the age of 70 years, I know there is a whole world of technology to learn. So why stop now? I will continue to attend classes and keep helping others for the rest of my life,” Gilbert said.
His dedication didn’t go unnoticed. For his consistent attendance and enthusiastic participation, Gilbert won a raffle prize: a desktop computer, giving him even more tools to keep learning and helping others.
Empowerment in Action
Gilbert’s accomplishments are many:
- Windows Basics graduate
- Medical ID setup and lifesaving user
- Peer mentor and bilingual supporter
- CapMetro trainer
- digitalLIFT class presenter
His story is a clear example of how digital literacy creates independence, connection, and even safety. Through programs offered in partnership with the Austin Mental Health Community, learners like Gilbert are discovering the confidence to navigate technology – and life – with greater ease.
When one person gains digital skills, entire communities benefit. Partner with us to expand access to training and empower more learners like Gilbert.
Comments are closed.